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Leadership Tip

How to write emails that people will read

When you send an email, chances are that it's competing with hundreds of others for the recipient's attention. Here's how to compose emails that people will actually read, answer, and act on: 1. Get straight to the point. Make your request in the... read more

Leadership Tip

How to give feedback that crosses cultures

Giving critical feedback is an essential part of a leader’s job. But people in Shanghai don't provide feedback in the same way as people in Strasbourg or Stockholm, so how can do your job when you're working across cultures? Here are three tips: 1... read more