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Leadership Tip

How good leaders build trust first

Most leaders today emphasise their competence, strength, and credentials, but none of that matters if people don’t trust you. Win people over with warmth. Here’s how: 1. Use the right tone. Speak with lower pitch and volume. Aim for a tone that... read more

Leadership Article

10 steps to happiness in the workplace

To achieve greater happiness at work, you don't need your boss to stop calling you at night. You don't need to make more money. You don't need to follow your dream of being a sommelier, or running a B&B in the Cotswolds. The biggest obstacle to... read more