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Use the links below to contact our business advisers

William
Leadership and Strategy
 
Jeremy
People, Partnerships and Leadership
 
Nigel
People, Strategy, Society and Results
 
Ian
Strategy, Partnerships and Processes
 
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Ian
Specialism: Strategy, Partnerships and Processes
Phone: 0117 325 2010
Email: info@askten.co.uk
Adviser in detail:
Ian Alexander has a varied background working in the Financial Services sector, holding a number of senior positions across a range of disciplines.

He believes that his experience and expertise can be used just as effectively in other sectors assisting new and established businesses improve their performance and to successfully execute major change programmes.

Since 2000 he has also been an assessor for the South West Quality Awards and had a close working knowledge of Investors in People and ISO 9001.

Ian now offers a consultancy and facilitation service based on the EFQM Excellence Model and Quality Assurance, including:

• Strategy Mapping
• Business Improvement
• Change/Project Management
• Operations and Supply Chain management
• Understanding Your Customer
• Relationship Management
• Business Continuity
• An introduction to the EFQM Excellence Model

Ian has a proven record and reputation for being quality orientated with excellent leadership, communication and organisational skills.

Throughout his career he has demonstrated a desire and passion to improve performance and understand the needs of customers and stakeholders.
 

 
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Ten things...about Ian

He has always remembered his school teacher saying: “If it is right, it is near enough.”

He has held senior positions in Lloyds TSB, including leading operational units and delivering major strategic change programmes.

He believes in flexibility and finding the right solution to the specific problem.

He has a passion for delivering excellent customer service.

He is an Associate of the Chartered Institute of Bankers.

He is a strong advocate that all businesses can continually improve and learn – look outside the box.

He has worked as an assessor for Excellence South West since 2000.

He is an active member of the local community association and in particular the development of the community centre.

He has for the past eight years help organise and run a young peoples amateur dramatic group (aged 7+) producing and stage managing two major shows each year.

He enjoys most sports both participating and spectating – his next challenge is the Great North Run in September 2007.

 
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